Faq

Frequently Asked Questions Zarqa Cart

How long does shipping take?
Shipping typically takes 7–15 business days, depending on your location. You’ll receive a tracking number once your order ships.

Do you ship internationally?
Yes, we offer worldwide shipping. Shipping rates and delivery times vary depending on your region.

 How can I track my order?
After your order is shipped, you’ll get an email with a tracking number and link so you can follow your delivery in real time.

Can I cancel or change my order?
Yes, but only within 12 hours of placing the order. Contact us ASAP at support@zarqacart.com for changes or cancellations.

What is your return policy?
You may return items within 14 days of delivery if they are unused and in original condition. Visit our Return & Refund Policy for full details.
 What should I do if my item is damaged or defective?
Email us at support@zarqacart.com with your order number and a photo of the item. We’ll replace or refund the item right away.

Are your products under warranty?
Yes! Most products come with a 30-day limited warranty against defects. If there’s a problem, just let us know.

Do you offer discounts or promo codes?
We run seasonal promotions and exclusive offers. Sign up for our newsletter or follow us on Instagram to stay updated.

What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and other secure payment options at checkout.

Is my personal information secure?
Absolutely. Your data is protected under our Privacy Policy and encrypted using secure technology.